Stupid Filipina

Working in a call center is not that easy as everybody think. You would encounter different traits of people and the sad thing is that if you would encounter a stupid Filipina who happen to be one of my caller the other day.

Basically the calls that I'm receiving is a transferred call. We're dealing with inbound calls. Before a call being transferred to us, the first agent would asked for approval to her/his customer if she/he would be willing to listen to an offer where they could get savings on their current purchase or reservation. If they agreed then that's the time they're going to be transferred to us.

What makes that Filipina stupid? Well, she's too proud of herself, it seems that she's never been here in the Philippines and was not born Filipino. Shame on her!!! I am just pissed on how she reacted when she knows that I am a Filipina. I'm telling her about the offer when she asked me if I am a Filipina, I told her “yes”, when she learned about it, I can sense her disappointment. She asked me if I'm in Texas, I told her “no” and that her call was being routed here in the Philippines. Still, disappointment on her voice was very obvious. She asked me that how come her call was routed in the Philippines when she's calling in Texas. I told her that we do have several sites where her call is being transfered and one of those sites is located here in the Philippines. After knowing that, she just hung up the phone. That bitch!!

For several months that I've been receiving calls, I was able to talk to several Filipino's abroad but unlike this uneducated Filipina, they are warm and friendly. I can feel their longing to come back here in the Philippines and their excitement that they we're able to talk to a Filipina agent. Still, their values being a Filipino was never lost but this stupid uneducated Filipina she doesn't have the values. I may suggest that better for her to go back to Intermediate Level for her GMRC. “Kala mo kung sino, pinoy na pinoy pa din naman ang accent, ang yabang at kapal ng mukha!.” If ever na nagbabasa ka ng blog ko na ito, hope you will realize it was you!!!

Nakakatawa pa nito, for those foreigners na nakakausap ko and would know na I am a Filipina, mas matino pang kausap kesa sa matapobreng pinay na ito. For those Filipino abroad who still have the Filipino Values, Saludo ako sa inyo!!!